Best self-service: The CCV IM30, empowering the future of retail

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The collaboration

Dutch IT consultancy Architechts and CCV have been partners for over 15 years. Architechts is an AWS Advanced Cloud Consultancy, building high-end custom solutions for companies in the supply chain. They accelerate impact makers in markets such as manufacturing, food, trade, logistics, and (unattended) retail.

Successful CCV projects include payment, access and kiosk integrations for customers such as Amsterdam Parking, Ponypark Slagharen, Municipality of Dordrecht, Texel ferry service (TESO), and recently the unattended retail start-up, Appeltje – Eitje.

One of the success factors of the collaboration is the shared ambition to create seamless purchase experiences and customer journeys that end customers will love. Aiming for digital impact!

Architechts & CCV

One of the recent fruits of the collaboration is the successful integration of the CCV IM30. A terminal which runs on a self-contained, secure version of Android, with countless possibilities for customization. It turns out to be the new innovative building block at the heart of the Unattended Retail proposition of Architechts.

About the solution

  • Fully integrated Unattended Retail solution by Architechts, AWS, and CCV;
  • The all-in-one hardware en software solution includes Smart Payment (the CCV IM30), a custom Smart Cloud Platform, Smart Lockers and Vending, and a Smart Ordering Kiosk;
  • The possibility to customize the IM30 with unique custom Android apps;
  • The solution is applicable within both start-ups and brand flagship stores!

Recent use case Appeltje Eitje

One of the latest applications of the solution is the innovative Dutch micro-food store startup, Appeltje – Eitje. This start-up has a clear vision to shorten the food chain from farmer to market, making the world healthier.

In the vision of Appeltje – Eitje, the current food system is no longer sustainable, and they recognize that consumers are becoming aware of smarter, smaller-scale, and more local alternatives.

Architechts helped Appeltje – Eitje to:

  • Increase their sales numbers;
  • Scale their unique unattended retail store concept;
  • Empower their customer experience;
  • Offer swift, contactless payment with card or phone;
  • Improve inventory management by getting real-time insights into sales;
  • Make distribution and replenishment plans from home;
  • Minimize waste and optimize sustainability (first in-first out);
  • Work more efficiently by managing their entire business remotely.

Using the IM30, the entire customer experience has been optimized by;

  • A quick and seamless buyer experience;
  • Easy, secure cashless payment;
  • A well-known user interface thanks to the Android-based operating system;
  • The joy of special offers, brought to customers in custom apps.

“It’s not only about fresh products and technology. It’s about having the right mindset, approach, and technical capabilities to deliver real added value.”, says Gertjan van Dam, co-founder of Appeltje -Eitje.

"We chose the CCV IM30 because it helps us to run our own cloud-connected software, offer cashless payment, high-end customization, proven security, and numerous possibilities to communicate to end-customers.” - Marc-Jan Segers, business developer of Architechts’ Unattended Retail.

The future of retail is unattended

According to recent research and insights by Gartner, today over 70% of consumers prefer self-service. It gives them more freedom, speed and service.

The future of unattended retail has only just begun. CCV and their custom integration partner Architechts (operating in the Benelux), are at the forefront of this movement.

Get in contact with us!

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