Code of conduct

Our company values and principles underlie the way we do our daily work. We emphasise the importance of an ethical financial sector and contribute to this ourselves by implementing carefully defined codes of conduct and strict risk management. In addition, we assume our social and environmental responsibilities and attach great value to business integrity, honest purchasing practices and anti-corruption.

Read more here about objectives in the area of sustainability and socially responsible entrepreneurship.

In order to guarantee compliance with our code of conduct on a daily basis, the code has been translated into practical guidelines, training sessions for employees and daily policy: rules have been drawn up on social media, the acceptance of gifts and on how we handle confidential information. Everything we do and all our communication is based on this. Our Board of Directors and managers ensure that the code of conduct is implemented and enforced.

CCV expects all its business partners to respect the principles of our code of conduct and to abide by the applicable laws and regulations.

Banker's oath

Although we are not bankers, all our managers and board members have signed the Dutch banker’s oath. This is a professional oath in which employees of financial institutions promise that they will fulfil their duties honestly and meticulously, and that they will put their client’s interests first. New employees are also given the opportunity, during the onboarding process, to take the oath.

Organisational structure

CCV is a family firm with two layers of governance (two-tier board). CCV Group B.V. is our parent company, under which there are several European subsidiaries. Take a look at our organisation chart and discover how we are structured.

Leadership and governance

The Board of Directors of CCV Group B.V. consists of a COO, CCO, CTO and CFRO. Our Supervisory Board (SB) oversees the Board of Directors and the state of affairs at CCV. Read more here about the members of the board, their backgrounds and their responsibilities.

Laws and regulations

Because we operate in the financial sector, we are subject to various supervisory authorities. We must comply at all times with the applicable laws and regulations. Here you’ll read more about our licenses audits and certifications.

#WeCare

CCV carries great responsibility as a financial institution. We operate in a transparent, ethical and trustworthy manner – without compromise. With our #WeCare programme, we continuously improve our performance in the area of Sustainability and Corporate Social Responsibility.

Code of conduct

CCV emphasises the importance of an ethical financial sector and we contribute to this ourselves by implementing a carefully defined code of conduct. Read more about our guidelines on ethical behaviour and the Dutch bankers’ oath that all CCV managers and board members must swear.

Our mission

Enabling reliable, efficient and seamless end-to-end payments at every touchpoint in a customer journey. That’s our mission at CCV. We empower both small businesses and large enterprises with payment solutions that match their ambitions. Together, we unlock the power of payment.