Success only comes to those who prioritise.
Service & Support for Business partners
Customer service first!
Our number one priority is clearly your satisfaction! Our technical hotline provides you with help and advice. Our hotline staff will help you competently and promptly!
Net service providers & partners
You are a network service provider or partner and have a technical question about your terminal,
please visit our contact page.
If your terminal ID (you will find it on your terminal) begins with 799xxxxx,
please contact:
E: ccv-technische-hotline@ccv.eu
4Eye activation
Activation OPP-C60
To activate your OPP-C60, you need activation codes due to PCI regulations. You can request these here.
Did you already know? 4 Eye activation of your unattended terminals (OPP-C60 with SCR-C) via MyCCV
Within the MyCCV environment, 4 Eye activation is available to you (if activated) under the Apps section.
This enables you as a company to carry out 4 Eye activations for unattended terminals (OPP-C60) yourself in the field with your technicians/service providers.
Activation via the CCV technical hotline is therefore no longer necessary.
If you have any questions on this topic, or if you wish to activate the function, please contact our technical hotline hotline@ccv.eu.
To the 4Eye activation