CCV Pulse 2020

Customers are looking for a shopping experience that is smooth and effortless and the method of payment can – in many cases - make it or break it.

The new decade is bringing a solution to this problem

Customers are looking for a shopping experience that is smooth and effortless and the method of payment can – in many cases - make it or break it.

The new decade is bringing a solution to this problem. With all sorts of new technology – from mobile payments, to contactless card and wearables, we are approaching an area of frictionless payment. Payment so smooth and effortless, it’s barely noticed.

Download our trend report to learn more about:

Trend 1: Mobile ‘everything’ leads to frictionless payments
Trend 2: Swiping towards a cashless society
Trend 3: Goodbye chip and pin; hello contactless
Trend 4: The future face of payments is biometrics
Trend 5: IoT payments lead to more comfortable buyers
Trend 6: Invisible payments: the holy grail

Trend 1: Mobile ‘everything’ leads to frictionless payments

Shoppers get to move through the store more quickly and businesses can create a better experience for them.

Trend 2: Tapping towards a cashless society

Depending on where you are in the world, the shift away from cash and towards digital payments may already be underway.

Trend 3: Goodbye chip and pin; hello contactless

Over the next few years, businesses will discover what can truly be accomplished as the NFC technology advances.

Trend 4: The future face of payments is biometrics

Biometrics potential to radically change the way we pay for everything is undeniable.

Trend 5: IoT payments lead to more comfortable buyers

The infrastructure to facilitate these invisible payments already exists; IoT is just opening up different avenues as to how customers can use it.

Trend 6: Invisible payments: the holy grail

Businesses will better understand the habits of their shoppers because identity is authorised at the beginning of the transaction instead of the end.